Privacy Policy

Welcome to the privacy policy for Ragnar Tech, ragnartech.org.

Ragnar Tech respects your privacy and is committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit either of our websites and outlines your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This policy provides information on how Ragnar Tech collects and processes your personal data when you use our websites, including any data you may provide when purchasing products, signing up to newsletters, or engaging with our services.

These websites are not intended for children, and we do not knowingly collect data relating to children.

This policy supplements other privacy notices and is not intended to override them.

Controller

Ragnar Tech is a trading name of Dezsa Limited, the data controller responsible for your personal data.

If you have any questions about this privacy policy, please contact our Data Privacy Manager:

Full Legal Entity Name: Dezsa Limited trading as Ragnar Tech
Email Address: info@ragnartech.org
Postal Address: 25 Greenland Road, Brynmawr, NP23 4DT
Telephone: 01495 820148

You have the right to make a complaint to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk, but we would appreciate the opportunity to resolve your concerns first.

Changes to the Privacy Policy

We keep our privacy policy under regular review. This version is effective for both ragnartech.co.uk and ragnartech.org. Please ensure your personal data is accurate and up to date.

Third-Party Links

Our websites may include links to third-party websites, plug-ins, and applications. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

2. The Data We Collect About You

We may collect and process various types of personal data, including:

Identity Data: name, username, title, date of birth, etc.
Contact Data: email, phone number, and addresses.
Financial Data: bank or card details.
Transaction Data: purchase details.
Technical Data: IP address, browser info, device details.
Profile Data: username, preferences, survey responses.
Usage Data: how you use our websites and services.
Marketing and Communications Data: preferences and interests.

We also collect and use Aggregated Data for analytical purposes. We do not collect any Special Categories of Personal Data or data related to criminal convictions.

If You Fail to Provide Personal Data

If required data is not provided, we may be unable to fulfil a contract with you.

3. How Your Personal Data Is Collected

We collect data via:

Direct interactions (forms, email, phone, etc.)
Automated technologies (cookies, analytics tools)
Third-party sources (e.g. payment providers, couriers)

4. How We Use Your Personal Data

We use your data for the following lawful reasons:

Performance of a contract
Legitimate interests
Legal obligations
Consent (for marketing and third-party sharing)

Common Uses:

Purpose Type of Legal Basis

Registering as a customer Identity, Contact

Processing orders Identity, Contact, Financial, Transaction Contract / Legitimate Interest

Managing our relationship Identity, Contact, Profile Contract / Legal Obligation / Legitimate Interest

Marketing and surveys Identity, Usage, Profile Legitimate Interest / Consent

Website functionality and security Technical Usage Legitimate Interest / Legal Obligation

Advertising and content Identity, Technical, Usage, Profile Legitimate Interest

5. Disclosures of Your Personal Data

We may share your data with:

Internal and External Third Parties (see Glossary)
Professional advisors and service providers
Authorities (such as HMRC)
Business partners or buyers in the event of a merger or acquisition

6. Data Security

We implement security measures to protect your data from unauthorised access or disclosure. Only authorised personnel can access your data under confidentiality agreements.

7. Data Retention

We retain your data only as long as necessary to fulfil the purposes it was collected for, including legal, regulatory, or tax obligations. We may retain data longer if required for legal claims.

8. Your Legal Rights

You have the right to:

Request access, correction, or erasure of your personal data
Object to processing or request restriction of processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise your rights, contact info@ragnartech.org

9. Glossary

Legitimate Interest – Our interest in conducting business and improving our services in ways that do not override your rights.

Performance of Contract – Processing necessary to fulfil our contractual obligations to you.

Legal Obligation – When we are legally required to process data.

External Third Parties – Includes service providers (e.g. IT, payment, delivery), regulators, and advisors.

10. Cookies

We use cookies and similar technologies to improve website functionality and user experience. You can control cookies through your browser settings.

11. Contact

For any questions about this privacy policy, data access requests, or to exercise your rights, please contact:

Email: info@ragnartech.org
Address: 25 Greenland Road, Brynmawr, NP23 4DT
Phone: 01495 820148